Goods & Services
Class 9:
Computer programs for combining and integrating voice and data communications with computer technologies; computer programs for controlling internal and external communication (including voice and data) for an organization's computer system and computer programs for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response and customized, customer specific applications; and instruction manuals in electronic form therefor
Class 42:
Providing use of on-line non-downloadable software and applications for an organization"s handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware
