Goods & Services
Class 9:
Application software, namely, software to enable businesses to provide live chat and social media communication with their customers over voice, video or text and supply of artificial intelligence software to respond to text based and voice based communications between businesses and their customers, partially or fully replacing the need for human intervention; personal assistant software, namely, software to enable businesses to provide live chat and social media communication with their customers over voice, video or text; telecommunications software, namely, software to enable businesses to provide live chat and social media communication with their customers over voice, video or text; voicemail and transcription software namely software which facilitates the transcription of both real time and recordings of interpersonal voice and interpersonal video communications and related messages; software for conducting meetings, namely, provision of video conferencing and call conferencing infrastructure and video conferencing and call conferencing software.
Class 35:
Virtual business assistant services for the provision of business administration; secretarial services for others namely management support, project management, responding to communications on behalf of others and organising business diaries; business management services, namely, client relationship management; providing virtual online support staff services for businesses namely providing virtual online administrative staff to support services between businesses and business customers.
Class 38:
Telecommunications services namely, interpersonal voice and interpersonal video telecommunications to support businesses in their interactions with customers and supply of internet access services, telephone lines and telephony and internet access related equipment; assigning of telephone numbers being a telecommunication service, namely, supply of telephone numbering services; outbound calling services, namely, supply and management of traditional and hosted internet phone systems and management of respective call traffic and providing telephone answering services and outsourced switchboard services to businesses.
Class 42:
Hosting of live chat services, namely, managing and supporting the delivery of live chat communications via voice, video or text by businesses to their customers; software as a service, namely, managing and supporting the delivery of live chat and social media communications via voice, video or text by businesses to their customers and management of video conferencing and call conferencing services.
