Goods & Services
Class 9:
Computer software and hardware for use in contact centres and customer communications; software and electronic publications in the field of artificial intelligence (AI), customer experience (CX), telecommunications and messaging; telecommunications and messaging software including voice over IP (VoIP).
Class 16:
Printed matter, instructional manuals, brochures, newsletters, books, training materials and other publications related to artificial intelligence, customer experience technologies, contact centre solutions and telecommunications; paper and cardboard materials for business use in training, sales, and marketing of AI-powered software and services.
Class 35:
Business support services; business management services; business administration; marketing; advertising; contact centre services; automated communication services; review and operation of AI communication workflows and contact centres for others
Class 38:
Automated telecommunications and messaging services; message storage, retrieval and transmission (telecommunications); providing telecommunications connections to a global computer network including voice over Internet protocol (VOIP); switching network services (telecommunications); telecommunications information and advisory services; telecommunications consultancy; telecommunications routing and junction services; telecommunications security (providing secure connections and access including to computers and the global computer network); telecommunications support services; provision of telecommunication information; contact centre services (electronic call diversion and messaging)
Class 41:
Education and training services related to artificial intelligence, contact centre technologies, computer software and systems; provision of training courses and workshops in the areas of customer experience automation, digital communications, and AI integration; development and delivery of online and in-person training programs for technical and non-technical audiences.
Class 42:
Software as a service (SaaS); design and development of computer software and hardware; consultancy in the field of information technology (IT); technical support and maintenance services for software used in contact centres; computer disaster recovery services including those for data communications systems; hosting of software platforms enabling AI-driven customer interactions; online provision of nondownloadable web-based software; software programming and engineering; provision of technical information relating to IT systems and software solutions.
