Goods & Services
Class 9:
Downloadable applications, programs and software; downloadable software in the automotive industry; downloadable electronic parts catalogue software; downloadable software for vehicle servicing, vehicle maintenance, vehicle inspections, vehicle diagnostics, repair management, workshop management, service centre management and automotive dealership operations; downloadable software for generating service quotations, repair quotations, cost estimates, maintenance recommendations, service menus, service plans, service schedules, maintenance schedules and vehicle servicing recommendations; downloadable software for online vehicle service booking, service appointment scheduling, workshop scheduling and repair workflow management; downloadable software for generating service quotes using vehicle data, vehicle identification data, parts data, labour data and manufacturer pricing data; downloadable software for menu-based service pricing and repair pricing; downloadable software for conducting vehicle inspections, vehicle health checks and multi-point vehicle inspections; downloadable software for generating digital vehicle inspection reports, service reports, maintenance reports, workshop reports, repair recommendations and repair estimates; downloadable software for obtaining, managing and recording customer approvals relating to vehicle servicing, maintenance and repair work; downloadable software for customer communications relating to vehicle servicing and repairs; downloadable software facilitating communications between service advisors and customers; downloadable software enabling electronic messaging relating to vehicle servicing and repairs; downloadable software for processing electronic and online payments relating to vehicle servicing, maintenance and repair services; downloadable software for customer relationship management (CRM); customer engagement software; customer retention software; customer lifecycle management software; marketing automation software; lead management software; downloadable software for collecting, processing, managing, analysing, monitoring, storing and distributing vehicle data, servicing data, maintenance data, inspection data, workshop data, dealership data, customer data and business data; database management software; business intelligence software; analytics software; reporting software; dashboard software; artificial intelligence software; machine learning software; software incorporating artificial intelligence for vehicle diagnostics, maintenance recommendations, service recommendations, workshop workflow optimisation, customer communications, customer support and knowledge management; chatbot software; virtual assistant software; voice-enabled software assistants; downloadable software for integration with dealer management systems (DMS), customer relationship management systems, workshop management systems and automotive software platforms; downloadable databases and recorded databases containing vehicle servicing information, maintenance information, repair information, inspection information, technical information, customer information, parts information, labour information and pricing information; downloadable electronic publications, manuals and reference materials relating to vehicle servicing, maintenance, repairs, inspections and workshop operations
Class 35:
Business management, business administration and business consultancy services; business information services; business research; market research; business management and business administration services relating to automotive dealerships, workshops, service centres and automotive aftersales operations; business services provided to automotive manufacturers, distributors, dealer networks, automobile dealerships, workshops and service providers, including the collection, reporting and analysis of customer relationship management (CRM) data; collection, compilation, systemisation, management, processing, reporting and analysis of customer information, vehicle information, servicing information, maintenance information, inspection information, workshop information, dealership information, sales information and business information; business intelligence services; business data analysis services; provision of business statistical information; statistical analysis and reporting; benchmarking services; performance reporting services relating to dealership operations, workshop operations, service departments and automotive aftersales operations; consumer profiling for commercial and marketing purposes; customer relationship management services; customer engagement services; customer retention services; customer loyalty programme services; lead generation services; marketing services; targeted marketing services; digital marketing services; customer communication services; marketing automation services relating to vehicle servicing, maintenance and automotive aftersales operations; business consultancy relating to service lane operations, workshop efficiency, workshop productivity, service centre management, vehicle servicing operations, customer experience programmes, customer retention programmes and automotive aftersales operations; provision of commercial information relating to services; advisory, information and consultancy services relating to all the aforesaid services
Class 42:
Software as a service (SaaS); platform as a service (PaaS); application service provider (ASP) services; cloud computing services; computer programming services; software engineering services; design, development, testing, installation, implementation, integration, maintenance, updating, customisation and hosting of computer software, databases and software platforms; providing non-downloadable software for the automotive industry; providing non-downloadable software for automotive dealerships, workshops, service centres, vehicle servicing businesses and automotive aftersales operations; providing non-downloadable software for vehicle servicing, vehicle maintenance, workshop management, service centre management, vehicle inspections, vehicle diagnostics, vehicle health checks, multi-point inspections, repair management and maintenance management; providing non-downloadable software for VIN-specific service scheduling, maintenance recommendations and vehicle servicing recommendations; providing non-downloadable software for online vehicle service booking, appointment scheduling, workshop scheduling, workflow management and repair management; providing non-downloadable software for generating service quotations, repair quotations, cost estimates, maintenance recommendations, service plans, service menus, service schedules and vehicle servicing recommendations; providing non-downloadable software for generating service quotations using vehicle identification data, vehicle information, OEM parts data, labour data, parts pricing information, manufacturer pricing information and servicing information; providing non-downloadable software for menu-based vehicle service pricing and repair pricing; providing non-downloadable software for conducting vehicle inspections, digital vehicle inspections, vehicle health checks and multi-point inspections; providing non-downloadable software for generating inspection reports, repair recommendations, maintenance recommendations, repair estimates and service recommendations; providing non-downloadable software for obtaining, managing and recording customer approvals relating to servicing, maintenance and repair work; providing non-downloadable software for customer relationship management (CRM), customer engagement, customer retention, customer lifecycle management, lead management, customer communications, customer support, customer messaging, marketing automation and customer loyalty programmes; providing non-downloadable software for facilitating digital communications between customers and service advisors relating to vehicle servicing, repairs and maintenance; providing temporary use of non-downloadable software for processing electronic and online payments relating to vehicle servicing, maintenance and repair services; providing temporary use of non-downloadable software for collecting, processing, managing, monitoring, analysing and reporting customer data, vehicle data, servicing data, maintenance data, inspection data, workshop data, dealership data and business data; providing temporary use of non-downloadable software for business intelligence, business analytics, statistical analysis, reporting, dashboard creation, workshop performance monitoring and customer insight generation; Artificial intelligence as a service (AIaaS); providing temporary use of non-downloadable artificial intelligence software; providing temporary use of non-downloadable software incorporating artificial intelligence for vehicle diagnostics, maintenance recommendations, service recommendations, workshop workflow optimisation, customer communications, customer support and knowledge management; AI-powered chatbot services; AI-powered virtual assistant services; AI-powered customer service systems; AI-powered voice assistant services; hosting databases, including databases containing vehicle servicing information, maintenance information, repair information, inspection information, technical information, customer information, parts information, labour information and pricing information; provision of online non-downloadable databases; electronic data storage services; design, development, installation, maintenance and hosting of database software; database design and development services; development and maintenance of software platforms for managing customer information, servicing information, maintenance information, inspection information, pricing information and business information; provision of application programming interfaces (APIs), including for accessing vehicle servicing data, maintenance data, repair data, inspection data, technical data, customer data, labour data, pricing data and business data; providing secure file transfer services via secure file transfer protocol (SFTP) technology and/or other data exchange technologies; software integration services; interoperability services; integration with dealer management systems (DMS), customer relationship management systems, workshop management systems and automotive software platforms; data integration services; data migration services; data warehousing services; data analytics services; data mining services; technical information services relating to vehicle servicing, maintenance, repairs, inspections, workshop operations and automotive aftersales operations; advisory, information and consultancy services relating to all the aforesaid services
